Payments and Fraud Analyst (Fintech)

Mayflower ищет специалиста по платежам и борьбе с мошенничеством для мониторинга автоматизированной системы обнаружения мошенничества, обработки чарджбеков, поддержки клиентов и помощи финансовому и риск-отделу, с возможностью переезда на Кипр и работы в офисе в Лимассоле на полной занятости.

Обязанности

Monitor our automated fraud system and review suspicious users; Chargeback handling, review, and representation; Customer support for payments and fraud related issues; General assistance to the Finance and Risk Department; Rotating 24/7 Shifts

Требования

Minimum 1 year of experience in Online Customer Support, Banking, Financial Services, or Online Payments is preferred; Minimum 2 years of experience in a fraud-related role or a similar position is required; Fluency in English is a must, additional languages are advantageous; Interest in online businesses and expand knowledge in online payments and fraud; Motivated to learn, explore new things, and grow within the company; Critical Thinker that can connect the dots with Fast Decision-Making ability; Excellent attention to detail

Условия

EU-based employment contract; Transparent performance reviews twice a year, with bonus opportunities and salary adjustments; Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases; Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus; Mindfulness & well-being support, including psychological assistance with 50% coverage; 50% coverage of school and kindergarten fees for your children; Fully covered sports benefits, and also access to in-house electric scooters and bike rentals; Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey; A culture of recognition: a peer reward program to celebrate your contributions; A fully equipped office in Limassol, with everything you need for deep work and collaboration; Free catering in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks; A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities; Benefits are provided in accordance with the company's policies and eligibility criteria

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